FAQ

Solar Questions, Answered

The essentials homeowners and businesses ask us most.

It depends on your energy consumption and system size, but homeowners can typically save up to 90% of their electricity bills.

Our systems are designed for quick returns. The payback period is typically between 5 and 7 years, depending on system size and energy usage.

Solar panels are designed to last 25–30 years. They typically degrade at only about 0.5% per year, so efficiency decreases very gradually over time.

Yes. Solar panels still generate energy on cloudy or rainy days, although output is reduced. They perform best in direct sunlight but continue producing power in overcast conditions.

Our real-time monitoring system lets you track your system's performance directly from your phone — view daily, monthly and yearly energy, monitor savings, and receive alerts for any issues.

Our installation team inspects your roof for suitability before proceeding, ensuring it can safely support the system and providing any necessary structural support.

Our warranty covers product defects and failures. If a panel breaks or stops working, we handle the repair or replacement for you.

If your system doesn't generate enough power — for example during high usage or cloudy periods — you simply draw energy from the grid, just like a traditional electricity supply.

Solar panels: 15-year product warranty and 30-year performance warranty. Inverters: 5–10 years. Mounting system: 10 years. Workmanship: 1 year.

Simply contact us to schedule a consultation. We'll assess your energy usage and roof condition, discuss your preferences, and once you confirm the package, we handle all regulatory approvals and installation.

Depending on your energy usage and system size, homeowners typically save up to 90% of their monthly electricity bills.

Solar ATAP is Malaysia's residential solar scheme. It lets you offset your usage and earn export credit based on the Energy Charge Rate (ECR). We handle the full SEDA and TNB application on your behalf.

Typically 5 to 7 years, depending on your system size and energy usage — after which your savings are effectively free for the life of the system.

Yes. Panels still generate energy in overcast conditions, though output is reduced. Any shortfall is simply drawn from the grid as usual.

Solar panels carry a 15-year product and 30-year performance warranty; inverters up to 10 years; and workmanship for 1 year.

Savings depend on your load profile and usage, but commercial and industrial systems can dramatically cut operational electricity costs — our central-kitchen project reduced bills from over RM7,000 to under RM600 a month.

SELCO (self-consumption) lets you generate energy for your own use to reduce grid dependency. SMP (System Marginal Price) is the rate at which exported energy is credited. We model both for realistic savings projections.

Yes. A solar system reduces your carbon footprint and supports ESG reporting and sustainability commitments, alongside the operational cost savings.

Fully. We manage SEDA applications, TNB submissions, CT rating alignment, and complete technical compliance so your system meets all national standards.

We design based on your business demand, load profile, operating patterns, financial return, and roof or site suitability — never oversized, always built around real usage.

It stores the excess energy your solar system generates during the day so you can use it later — at night or during peak periods — improving self-consumption and reducing grid reliance.

Not everyone does. We assess your electricity usage, solar generation pattern, and backup needs first to determine whether storage adds real value for you.

A hybrid battery setup can provide backup power during outages, depending on the configuration and capacity we design for your needs.

We size it around your actual usage demand, solar capacity, and how much energy you want to store — so you're never paying for more than you need.

Yes. We integrate the battery storage system with your solar setup to improve self-consumption and get more value from the energy you already generate.

We recommend scheduled maintenance on a regular basis to keep your system clean, safe, and running at peak efficiency. We'll advise the right interval for your setup.

Real-time performance from your phone — daily, monthly and yearly energy generation, savings, and instant alerts if anything needs attention.

We identify issues early through remote diagnostics, then provide troubleshooting support and on-site service when needed to restore performance.

Periodic cleaning helps maintain output, especially in dusty conditions. It's part of our scheduled maintenance service.

Remote monitoring lets us detect and diagnose many issues quickly — often before you notice them — and we arrange on-site support whenever it's required.

FAQ

Residential Solar Questions

The essentials homeowners ask us most.

How much can a home solar system save?+

Depending on your energy usage and system size, homeowners typically save up to 90% of their monthly electricity bills.

What is Solar ATAP?+

Solar ATAP is Malaysia's residential solar scheme. It lets you offset your usage and earn export credit based on the Energy Charge Rate (ECR). We handle the full SEDA and TNB application on your behalf.

What is the payback period for a home system?+

Typically 5 to 7 years, depending on your system size and energy usage — after which your savings are effectively free for the life of the system.

Will my system work on cloudy or rainy days?+

Yes. Panels still generate energy in overcast conditions, though output is reduced. Any shortfall is simply drawn from the grid as usual.

What warranty comes with a residential system?+

Solar panels carry a 15-year product and 30-year performance warranty; inverters up to 10 years; and workmanship for 1 year.

FAQ

Commercial & Industrial Solar Questions

What businesses ask us before going solar.

How much can a business save with solar?+

Savings depend on your load profile and usage, but commercial and industrial systems can dramatically cut operational electricity costs — our central-kitchen project reduced bills from over RM7,000 to under RM600 a month.

What are SELCO and SMP?+

SELCO (self-consumption) lets you generate energy for your own use to reduce grid dependency. SMP (System Marginal Price) is the rate at which exported energy is credited. We model both for realistic savings projections.

Does solar support our ESG goals?+

Yes. A solar system reduces your carbon footprint and supports ESG reporting and sustainability commitments, alongside the operational cost savings.

Do you handle SEDA and TNB compliance?+

Fully. We manage SEDA applications, TNB submissions, CT rating alignment, and complete technical compliance so your system meets all national standards.

How is a commercial system sized?+

We design based on your business demand, load profile, operating patterns, financial return, and roof or site suitability — never oversized, always built around real usage.

FAQ

Battery Storage Questions

What to know about adding storage to your solar system.

What is a battery storage system?+

It stores the excess energy your solar system generates during the day so you can use it later — at night or during peak periods — improving self-consumption and reducing grid reliance.

Do I actually need battery storage?+

Not everyone does. We assess your electricity usage, solar generation pattern, and backup needs first to determine whether storage adds real value for you.

Will it keep my power on during an outage?+

A hybrid battery setup can provide backup power during outages, depending on the configuration and capacity we design for your needs.

How is the battery sized?+

We size it around your actual usage demand, solar capacity, and how much energy you want to store — so you're never paying for more than you need.

Does it work with my existing solar system?+

Yes. We integrate the battery storage system with your solar setup to improve self-consumption and get more value from the energy you already generate.

FAQ

Maintenance & Support Questions

Keeping your system healthy for the long run.

How often should my system be serviced?+

We recommend scheduled maintenance on a regular basis to keep your system clean, safe, and running at peak efficiency. We'll advise the right interval for your setup.

What does the monitoring app show me?+

Real-time performance from your phone — daily, monthly and yearly energy generation, savings, and instant alerts if anything needs attention.

What happens if my system underperforms?+

We identify issues early through remote diagnostics, then provide troubleshooting support and on-site service when needed to restore performance.

Do my solar panels need cleaning?+

Periodic cleaning helps maintain output, especially in dusty conditions. It's part of our scheduled maintenance service.

How quickly do you respond to issues?+

Remote monitoring lets us detect and diagnose many issues quickly — often before you notice them — and we arrange on-site support whenever it's required.